--- title: "GeneSys Mid-Size: Brush motor will not run" description: Brush motor will not run due to low voltage cutoff indicating that the machine needs to be charged --- [Skip to content](https://equipment.betco.com/knowledge-base/genesys-mid-size-brush-motor-will-not-run#main-content) English Show submenu for translations [Customer portal](https://equipment.betco.com/tickets-view?hsLang=en) [![](https://equipment.betco.com/hs-fs/hubfs/Betco_logo%20rev%20(002)-1.png?width=325&height=55&name=Betco_logo%20rev%20(002)-1.png)](https://Betco.com) - [Submit & View My Tickets](https://equipment.betco.com/tickets-view) - [Main menu](https://equipment.betco.com/knowledge-base) Open main navigation Close main navigation - [Submit & View My Tickets](https://equipment.betco.com/tickets-view) - [Main menu](https://equipment.betco.com/knowledge-base) - English Show submenu for translations - [Customer portal](https://equipment.betco.com/tickets-view) - [Contact us](https://www.betco.com/about/contact-us) [Contact us](https://www.betco.com/about/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. 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[GeneSys Mid-Size Troubleshooting](https://equipment.betco.com/knowledge-base/troubleshooting?hsLang=en#genesys-mid-size-troubleshooting) November 20, 2024 # GeneSys Mid-Size: Brush motor will not run ## Systems to review that limit brush motor ### Low voltage cut off not allowing brush motor to run - #### Review current battery level displayed on battery gauge - If batteries are depleted the brush motor will not run to indicate that batteries are critically low ![GeneSys - battery gauge depleted](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20-%20battery%20gauge%20depleted.png?width=372&height=361&name=GeneSys%20-%20battery%20gauge%20depleted.png) - - Return machine to charging station and complete full charge cycle - Full charge can be confirmed by reviewing LED on charger ![GeneSys Mid-size charger](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20Mid-size%20charger.png?width=372&height=334&name=GeneSys%20Mid-size%20charger.png) --- ### Battery protection system indicating low water (**only applicable for wet cell batteries with battery protection kit**) - #### Wet battery protection system limits operation of machine when water level is too low - Review battery water indicator light on console of machine - If illuminated the machine will not run to avoid damaging the batteries ![GeneSys - wet battery protection light](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20-%20wet%20battery%20protection%20light.png?width=372&height=256&name=GeneSys%20-%20wet%20battery%20protection%20light.png) - - Utilize battery watering kit to fill batteries with distilled water ![GeneSys - battery wattery kit](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20-%20battery%20wattery%20kit.png?width=372&height=452&name=GeneSys%20-%20battery%20wattery%20kit.png) - - Squeeze pump until firm to ensure batteries are filled to required levels ![GeneSys - battery wattery kit bulb](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20-%20battery%20wattery%20kit%20bulb.png?width=372&height=472&name=GeneSys%20-%20battery%20wattery%20kit%20bulb.png) - - Cycle key switch to reset wet battery protection system ![GeneSys - wet battery protection key cycle](https://equipment.betco.com/hs-fs/hubfs/GeneSys%20-%20wet%20battery%20protection%20key%20cycle.png?width=372&height=281&name=GeneSys%20-%20wet%20battery%20protection%20key%20cycle.png)   - [Troubleshooting](https://equipment.betco.com/knowledge-base/troubleshooting?hsLang=en#main-content) - [GeneSys Mid-Size Troubleshooting](https://equipment.betco.com/knowledge-base/troubleshooting?hsLang=en#genesys-mid-size-troubleshooting) - [Crewman AS20B Troubleshooting](https://equipment.betco.com/knowledge-base/troubleshooting?hsLang=en#crewman-as20b-troubleshooting) - [Optima XR Troubleshooting](https://equipment.betco.com/knowledge-base/troubleshooting?hsLang=en#optima-xr-troubleshooting) - [Equipment Operation](https://equipment.betco.com/knowledge-base/equipment-operation?hsLang=en#main-content) - [Crewman AS20B Operation Guide](https://equipment.betco.com/knowledge-base/equipment-operation?hsLang=en#crewman-as20b-operation-guide) - [GeneSys Mid-Size Operation Guide](https://equipment.betco.com/knowledge-base/equipment-operation?hsLang=en#genesys-mid-size-operation-guide) - [Optima XR Burnisher Operation Guide](https://equipment.betco.com/knowledge-base/equipment-operation?hsLang=en#optima-xr-burnisher-operation-guide) - [Technical Bulletins](https://equipment.betco.com/knowledge-base/technical-bulletins?hsLang=en#main-content) - [GeneSys Mid-Size](https://equipment.betco.com/knowledge-base/technical-bulletins?hsLang=en#genesys-mid-size) - [Installation Guide](https://equipment.betco.com/knowledge-base/installation-guide?hsLang=en#main-content) - [Optima XR Installation](https://equipment.betco.com/knowledge-base/installation-guide?hsLang=en#optima-xr-installation) - [GeneSys Mid-Size Installation](https://equipment.betco.com/knowledge-base/installation-guide?hsLang=en#genesys-mid-size-installation) - [Crewman AS20B Installation](https://equipment.betco.com/knowledge-base/installation-guide?hsLang=en#crewman-as20b-installation) - [Submit & View My Tickets](https://equipment.betco.com/tickets-view) - [Main menu](https://equipment.betco.com/knowledge-base) [![](https://equipment.betco.com/hs-fs/hubfs/Betco_logo%20rev%20(002)-1.png?width=325&height=55&name=Betco_logo%20rev%20(002)-1.png)](http://Betco.com) 400 Van Camp, Bowling Green, OH 43402 Copyright © 2024, Betco