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GeneSys Mid-Size: Poor solution recovery

Steps to identify and resolve solution recovery issues for the GeneSys Mid-Size

Recovery Tank is Full

Full recovery tank engages ball float which stops water recovery

GeneSys - Full tank ball float

  • Empty recovery tank

    • Align rear of machine with approved drain
    • Remove cap of recovery tank hose above tank water level
    • Kink recovery hose and lower to to drain, release to drain water

Dirty / worn squeegee blades

GeneSys - worn squeegee

  • Flip or replace worn squeegee blade

    • Release squeegee clamp band

GeneSys - squeegee clamp

    • Identify edge of blade that is acceptable for use
    • Reorient blade so usable concave edge is contacting floor

Note: If all 4 edges have been used, squeegee blade must be replaced

Clogged recovery hose

  • Remove hose obstructions

    • Remove recovery hose from machine and inspect
      • Detach end from squeegee assembly and recovery tankGeneSys Mid-size recovery hose
        GeneSys - Recovery hose at tank
    • Push broom handle / long object through hosing to clear blockage

GeneSys - Recovery hose adapters

GeneSys - Recovery hose broom

    • Reinstall hose to recovery tank and squeegee assembly

Obstructed Squeegee intake

  • Review squeegee inlet and remove debris

    • Detach recovery hose
    • Remove squeegee assembly from machine
    • Review intake and remove any blockages

GeneSys - squeegee intake

Stuck / damaged ball float

  • Check status of float cage

    • Open recovery tank lid
    • Inspect ball float and cage
      • 2 floats should be present within cage
    • Remove cage and dislodge float

GeneSys - Float cage

Recovery tank lid not sealing properly

Recovery tank seal not engaging reduces suction capacity

GeneSys - recovery tank seal

  • Ensure tank seal is properly aligned

    • Open recovery tank lid
    • Review underside of red lid for proper gasket placement
    • Press gasket into recovery tank groove if misaligned

Drain hose cap not installed properly

Incorrect cap installation reduces suction capacity

  • Ensure hose cap is seated

GeneSys - drain cap
    • Remove cap from drain hose
    • Reinstall cap with pressure to allow cap to fully seal

Clogged HEPA filter

  • Review HEPA filter for damage or clogs

    • Review recovery tank to ensure it is empty
      • Empty tank if necessary
    • Open battery compartment underneath recovery tank
    • Inspect filter on underside of recovery tank for any damage, or clogs

GeneSys - HEPA filter


Troubleshooting video guide